Fennah
Safari Lodges
River Lodge | Kapama
Buffalo Camp | Kapama
Fennah
Safari Lodges
River Lodge | Kapama
Buffalo Camp | Kapama
Thank you for MAKING USE OF OUR SERVICES.
HERE WITH YOUR safari options:
Kapama Private Game Reserve
River Lodge
Option 1
Deluxe Suite
Date In
24/04/2024
Date Out
26/04/2024
No. of nights
2 | You can extent to 3 nights
Room Type
Deluxe Suite
Total per person sharing per night
R10 150
Total for 2 nights
R40 600
Inclusions
- Accommodation
- All meals
- All local drinks, tea, coffee, selected local wines & premium drinks
- 2 x Daily safari activities
- Guided bush walks
- Return transfers from Hoedspruit Eastgate Airport for scheduled flights
- VAT
Exclusions
- Laundry
- Gratuities
- Compulsary Conservation Levy of R325 per person per night
River Lodge
Option 2
Spa Suite
Date In
24/04/2024
Date Out
26/04/2024
No. of nights
2 | You can extent to 3 nights
Room Type
Spa Suite
Total per person sharing per night
R10 200
Total for 2 nights
R40 800
Inclusions
- Accommodation
- All meals
- All local drinks, tea, coffee, selected local wines & premium drinks
- 2 x Daily safari activities
- Guided bush walks
- Return transfers from Hoedspruit Eastgate Airport for scheduled flights
- VAT
Exclusions
- Laundry
- Gratuities
- Compulsary Conservation Levy of R325 per person per night
buffalo CAMP
Option 3
LUXURY TENT
Date In
24/04/2024
Date Out
26/04/2024
No. of nights
2 | You can extent to 3 nights
Room Type
LUXURY TENT
Total per person sharing per night
R11 150
Total for 2 nights
R44 600
Inclusions
- Accommodation
- All meals
- All local drinks, tea, coffee, selected local wines & premium drinks
- 2 x Daily safari activities
- Guided bush walks
- Return transfers from Hoedspruit Eastgate Airport for scheduled flights
- VAT
Exclusions
- Laundry
- Gratuities
- Compulsary Conservation Levy of R325 per person per night
Payment
- 50% Deposit required to secure the booking via EFT or Credit card (EFT preferred).
- 25% Is non-refundable if cancelled more than 31 days prior to arrival.
- Balance payable to South African Travel Desk 40 days prior to 24 April 2024 in order for the balance to reflect in the lodge account by 31 days prior to arrival.
Travel insurance
Please ensure adequate travel insurance is in place for any (death/illness) eventuality.
By not taking out travel insurance, you have saved money already, you can’t claim back from the establishments. No exceptions will be made.
Principle of the Cancellation Policy:
Once confirmed, the estastablishments are obliged to honour your reservation. This inevitably means that they turn away other enquiries. Whilst your reason for cancellation may be valid, they cannot “retrieve” enquiries that have been turned away.
The relevant cancellation policy applies should the guest fail to join or start their journey for any reason, including airline delays or missed connections.
Only written cancellations will be accepted. Ensure to receive confirmation of the written cancellation.
By confirming the booking you accept the above terms and conditions.
Any refunds will be subject to bank and administration fees.
You will be provided with an invoice for your insurance company should you need to make a claim.
Tip/Gratuity
Please note that these are simply minimum guidelines, more will always be appreciated by the person delivering the service.
TOUR GUIDES/TAXI DRIVERS:
A min of 10% of the total tour cost or the total cost of the taxi fare.
RESTAURANTS/BARS:
It’s normal to tip for good service in restaurants, bars, and cafes in South Africa.
Most restaurants do not add a gratuity unless it is a fine dining establishment or for a group larger than 6.
A gratuity of a min of 12.5% is acceptable, if you would like to give more, this will be greatly appreciated by the service staff as in South Africa most waiters work on a very basic salary and rely mostly on their tip/gratuity.
We recommend that you pay the gratuity in cash, ZAR where possible. South African citizens pay commission to exchange foreign currency. If you pay by card, you must write the amount that you wish to tip on the bill before they process your card.
FUEL STATION | SERVICE ATTENDANT:
A tip between R5 and R10 for good service is customary. Yes, it is customary, because South Africa is one of the few countries where petrol attendants still operate petrol pumps for customers. There is no self-service option at our petrol stations.
SAFARI:
Most safari lodges also have a general staff gratuity box (for waiters, chambermaids etc) and R50–150 per guest per day is a suggested tip guideline.
Some lodges allow you to assign a gratuity amount to specific departments/person, if tipping separately, then the waiters gratuity will be 12.5% of the food bill.
For Game Rangers/Safari Guides, a recommended daily tip will be between R100 & R150 per person per day.
PORTERS:
Generally around R20 a bag.
Maps & Fuel
GOOGLE MAPS:
As we have load shedding where the power supply may be interrupted for 2-4 hours at a time, sometimes several times a day we can recommend the following:
Download the geographic location in which you will be traveling on Google Maps in advance, this way, should you be traveling in an area where there is no cellphone reception you can still access your maps.
Click here to view instructions on how to do this.
ALWAYS follow the directions provided/recommended roads by the establishment as these are generally the best route.
We also advise that you inform the establishment of your estimated time of arrival on the day of check-in for them to plan accordingly.
FUEL:
Make sure you check with the car rental company what type of fuel and oil your vehicle requires.
Always view locations of gas/fuel stations on your route on Google Maps and plan accordingly.
Carry cash, ZAR if a card machine is not working due to load-shedding. Some gas/fuel stations do not accept foreign credit cards.
View fuel pricing guidelines here.
ROADSIDE ASSISTANCE:
Check with your car rental agency what their roadside assistance number is. AA is one of these companies.
PARKING:
When you park your car, please make sure that you park on the side of the road in the direction in which you are driving. You may not park your car on the opposite side of the road with the front of the vehicle facing oncoming traffic. You will get a traffic fine.
Load shedding
The load-shedding process means turning off the electricity supply to ease pressure on a failing power grid.
Not all establishments have a generator or a solar system due to the high cost of fuel in SA and the cost of solar systems, so please be understanding as most try and do their best to make your visit to South Africa a memorable and pleasurable experience.
You can check what the load-shedding schedule will be by making use of an APP. Check with the establishment that you will be staying at what their location is on the app.
You will then be able to see when the next blackout will occur. This may change without prior notice, from one stage to the next, but it will still be helpful.
Click here to view the APP ESP.
Consulate & emergency Numbers
Please check that the numbers for your consulate are still correct before your travel as the above-mentioned numbers may change without prior notice.
Foreign currency
You will be able to exchange money at some banks at airports/foreign exchange brokers like Travelex.
You will also find ATM facilities at the airport.
The majority of businesses accept mostly VISA and MASTERCARD.
There is a limited amount of businesses that accept AMEX and DINERS CLUB due to their high transaction charges.
Restaurant Bookings
We can recommend that you make all your restaurant reservations in advance, especially during peak season.
Accommodation establishment migh make recommendations, but guests are required to make/cancel their own reservations as some restaurants require deposits.
Please use Dineplan to make your bookings direct with the restaurants.
Use google maps offline
Cellphone reception can be unpredictal be in South Africa.
We advise that you take a look at this page to download the area that you will be visiting in order for you to use offline.
Click here to view the instructions.